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Return and cancellation policy

The following general returns policy is applicable to all items sold on myorganic121.com.

  1. In general, an item may be eligible for return within the applicable return window if it has following conditions:
    • Was delivered in a physically damaged condition
    • Has missing parts or accessories
    • Is different from what was ordered
    • Is different from its description on the product detail page on myorganic121.com
    • They have to return product within 14 days once they've received.
    • we'll not except expiry date product for refund.
  2. All items must be returned in their original condition, with price tags intact, user manual, warranty cards, original accessories and in the original manufacturer’s box/packaging as delivered to you. Refer to instructions to return items against each category. We may reject the return pickup if the items are not returned according to the policy mentioned against each category.
  3. Product items may be eligible for replacement.
  4. In some cases, items may not be eligible for return, including cases of buyer's remorse such as incorrect model or color of product ordered or incorrect product ordered.